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Privacy Statement

Zerlina Gesellschaft mit beschränkter Haftung
Königsallee 33
40212 Düsseldorf

Authorised Managing Director: Antonius Verbrugge

Telephone: +49 (0)211 972 666 11
Telefax: +49 (0)211 972 666 12
E-Mail: info [at] zerlina-duesseldorf [dot] com

This website collects data in anonymous form about the access to the offer in order to process the offer. Personal data provided through the contact form or other means (e.g. via e-mail) will only be processed for the purpose the data has been provided for and for correspondence with you. This data will only be stored for the duration of the purpose for which they have been entrusted to us.

As operator of this website, Zerlina is responsible for personal data of the website users (hereafter: you) in compliance with the Federal Data Protection Act.

Zerlina protects your privacy and personal data. Zerlina collects, processes and uses your personal data in accordance with the content of this privacy policy, and the applicable data protection acts and the German Telemedia Act.

This privacy policy regulates which personal data about you Zerlina collects, processes and uses. We kindly ask you to read the following statements carefully and to confirm in the displayed dialogue box that you have read the privacy policy.

  1. Collection of personal data
    1. Personal data according to this privacy policy is considered to be individual details about your personal or factual circumstances. This includes your name, your e-mail address and other information such as telephone number and address of your company / your organisation.
    2. Information about your use of this website is also considered a part of personal data. In this context, we collect the following personal data from you: Information about your visits to our website, such as the volume of data transfer, the location from which you access data on our website, and other connection data and sources which you access. This is usually done through the use of logfiles and cookies. Further information about logfiles and cookies is available further below.
  2. Intended use
    1. Zerlina uses your personal data for the following purposes:
    2. To provide the requested *services; (* : product-related services and data collected in relation with them are described in detail in separate privacy policies for our products. Upon purchase and application of our products, our clients receive the respective product-specific privacy policy.)
    3. To ensure that our website is presented to you in an effective and interesting way;
    4. To comply with our obligations from potential contracts between you and us;
    5. To enable participation in interactive offers if you so wish.
    6. To inform you about changes to our services.
  3. Information about your computer, cookies and targeting
    1. With each access to our website, Zerlina collects the following information about your computer: The IP address of your computer, the request of your browser and the duration of this request. In addition, the status and the transferred data volume within this request is recorded. The IP address of your computer will only be stored for the duration of your use of the website and will subsequently be deleted immediately or anonymised through abbreviation. The remaining data will be stored for a limited time. Zerlina uses this data to operate our website, in particular to identify and resolve website errors, to identify the utilisation of the website and to make adjustments or improvements.
    2. Under certain circumstances, Zerlina also collects information about your use of our website through the use of browser cookies. These are small text files, which are stored on your data medium and which save certain settings and data for exchange with our system through your browser. A cookie usually contains the domain name from which the cookie data was sent, as well as information about the age of the cookie and an alphanumerical identifier. Cookies allow our systems to identify the device of the user and to make potential pre-sets immediately available. As soon as a user accesses the platform, a cookie is transferred to the hard drive of the computer of the respective user. Cookies help us improve our website and to be able to offer you a better are more customised service. You enable us to recognise your computer if you return to our website and thereby:
      1. store information about your preferred activities on the website and thus align our website with your individual interests. This includes, for example, offers that correspond to your personal interests;
      2. increase the speed of processing your requests;
    3. The cookies used by Zerlina, only store the data about your website use that is explained above. This is not done through allocation to you personally, but through assignment of an identification number to the cookie ("cookie ID"). The cookie ID will not be associated with your name, your IP address or other data, which would enable an allocation of the cookie to you.
    4. Block cookies from third parties
      Should you not wish to use browser cookies, you can change the settings in your browser to not permit storing of cookies. Please note that you may be limited in the use of our website or might not be able to use it at all in this case. If you only wish to accept our own cookies, but not the cookies of our service providers and partners, you can select the setting "Block cookies from third parties" in your browser.
    5. Targeting and analytics functions
      The Zerlina website uses so-called tracking technology. Zerlina uses this technology to make the Internet offering more interesting to you. The technology enables us to address Internet users who are already interested in our website on the websites of our partners. Display of this advertising material on the pages of our partners is based on a cookie technology and an analysis of the previous user behaviour. The analysis is conducted under a pseudonym and user profiles will not be brought together with your personal data. Should you not agree with the generation of user profiles, you can object by sending us a message. In this case, a special opt-out-cookie is stored on your computer, which has to be saved permanently. Should you delete this cookie or if it is automatically deleted through your browser settings, you have to re-install this cookie when visiting our website again.

      Zerlina collaborates with business partners (see following section), who help us make the Internet offering and the website more interesting for you. Therefore, cookies from these partner companies will also get stored on your hard drive when visiting the website. These are cookies that automatically delete themselves after the predetermined period. The cookies of our partner companies also only collect data with a cookie ID, which allows our partners to address you with offers that could really be of interest to you. We have stated how you can prevent the use of such cookies under item 3.4.
    6. Google Analytics
      This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called cookies, text files which are stored on your computer to analyse your use of the website. The information generated by the cookie concerning your use of this website (including your IP address) will usually be transmitted to and stored on a Google server in the USA. Further information about the handling of user data with Google Analytics can be found in Google's privacy statement: https://support.google.com/analytics/answer/6004245?hl=en and at
      http://www.google.com/policies/privacy/partners/

      Google will use this information to analyse the use of the website, to compile a report for the website operators about the website activities, and to provide other services associated with the website and internet use. Google will also transmit this information to third parties, should this be legally required or if third parties process this data on behalf of Google. Under no circumstances will Google connect your IP address with other data from Google. Through use of this website you agree to the processing of the data collected about you by Google in the manner described above, and for the previously stated purpose.

      Browser Plugin
      You can prevent storage of cookies through the appropriate settings in your browser software; please note, however, that you may not be able to use all functions of this website to the full in this case. In addition, you can prevent the recording of the data (including IP address) generated by the cookie and related to your use of the website by Google and the processing of this data through Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

      Objection against data collection
      You can also prevent data collection through Google Analytics by clicking on the following link. An opt-out-cookie will be placed which prevents future collection of your data when visiting this website:
      Browser add-on for deactivation of Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en

      This opt-out-cookie has to be stored permanently on your computer. Should you delete this cookie or if it is automatically deleted through your browser settings, you have to re-install this cookie when visiting our website again.

      IP Anonymisation
      In the light of the discussion around the use of analysis tools with complete IP addresses, we would like to point out that this website uses Google Analytics with the function "Activation of IP anonymisation" [_anonymizeIp()] and IP addresses are thus only processed in abbreviated form to eliminate direct personal reference. Your IP address will be abbreviated by Google within member states of the European Union or in other states which are party to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website, to analyse your use of this website, to compile reports about the website activity and to provide further services related to the use of the website and the Internet to the website operator. The IP address that has been transmitted by your browser as part of Google Analytics, will not be collated with other data from Google.

      Order data processing
      Zerlina has entered into a contract with Google about order data processing, and applies the strict regulations of the German data protection authorities in their entirety in the use of Google Analytics.
  4. Data security
    1. General
      All information you provide to Zerlina is stored on servers within the European Union. Unfortunately, the transmission of information via the Internet is not entirely secure, which is why we cannot guarantee the security of data transmitted through the Internet to our website. We secure our website and other systems through technical and organisational measures against loss, destruction, access, alteration or distribution of your data through unauthorised parties. Particularly our personal data is transferred encrypted. For this we use the coding system SSL (Secure Socket Layer).
    2. Remote maintenance and control
      If required and with the consent of our customers, we apply tools for remote maintenance to solve problems or for other requested support measures. In doing so, we access the computer of our customers and conduct the requested and required measures. Remote maintenance and control is exclusively conducted with prior authorisation and attendance of our customers. We exclusively apply tools for remote maintenance and control for which sufficient confirmation of data protection and data security (e.g. access protection, encryption, codesigning, two-factor authentication) is available. As soon as the requested and required measures are completed, the connection for remote maintenance and control is immediately disconnected and the connection details are deleted.
  5. No disclosure of your personal data
    1. Zerlina does not disclose your personal data to third parties unless you agreed to the data transfer, or we are entitled or obliged to transfer the data due to legal regulations and/or official order through authorities or the court. This could in particular relate to provision of information for the purpose of prosecution, averting of danger or to enforce intellectual property rights.
  6. Data security and third party websites
    1. This website may include links to and from third party websites. If you follow a link to one of these websites, please note that although we only use links to third party websites which we have checked previously and again in regular reviews of our own website with means available to us with regard to legality and integrity, we cannot accept any final responsibility or warranty for third party contents or data protection conditions. Please ascertain the respectively applicable data protection regulations of third party providers before you transmit any personal date to linked websites.
  7. Changes to these data protection regulations
    1. Zerlina reserves the right to change these data protection regulations at any time with future effect. The latest version is also available on our website. Please visit the website regularly and find out about the applicable data protection regulations.
  8. Your rights and contact
    1. a. You can access your personal data at any time und request their correction and/or deletion and/or blocking. For this purpose and/or to receive further information on this topic, please contact us through the contact details provide below and on our website. Should you have questions, comments and requests with regard to the collection, processing and use of your personal data by Zerlina, please also use the contact details provide below and on our website:

      Zerlina Exclusive Dating Agency
      Königsallee 33,
      40212 Düsseldorf
      Telephone: +49 (0)211 972 666 11
      Telefax: +49 (0)211 972 666 12
      E-Mail: info [at] zerlina-duesseldorf [dot] com